F.A.Q.
Now that you’ve seen our Galaxy LED Shoes we brought, we’re sure you’ve got questions? So we got answers! We put together the most frequently asked questions and answers. If you do not see your question, contact us and we would be glad to assist you.
We are located at 523 Sawgrass Corporate Parkway, Sunrise, Fl 33325. All orders are packed and shipped from our warehouse.
We accept all major credit cards: AMEX, VISA, MASTERCARD, DISCOVER, PAYPAL
We ship via UPS, USPS, or FEDEX
Once an order is placed, there is a 1-2 day(s) processing. Once processed, the package is shipped via UPS, USPS, or FEDEX
All information data is protected and secured. We do not provide, share, release, information with other companies and websites. All credit card information is handled by AMEX, VISA, MASTERCARD, DISCOVER, AND PAYPAL. We do not store any credit card or debit card information.
Galaxy LED Shoes are water resistant on the outside of the shoe, they are not waterproof. Our LED shoes can handle small amounts of water such as rain or snow. They should not be submerged or washed in a washing machine. The battery located inside the shoe, under the sole of the shoe, must stay dry in order to avoid issues occurring with the battery, causing the LED’s not to work.
Galaxy LED Shoes provides your choice of LED shoes, and a dual USB charging connector that can easily charge 2 shoes at the same time. Please note the Wall adapter is not included. We recommend to use any wall adaptor, or you can plug into any USB port such as on a computer, tv, or adaptor.
Galaxy LED Shoes are water resistant on the outside of the shoe, they are not waterproof. Our LED shoes can handle small amounts of water such as rain or snow. They should not be submerged or washed in a washing machine. The battery located inside the shoe, under the sole of the shoe, must stay dry in order to avoid issues occurring with the battery, causing the LED’s not to work.
Some shoes led’s such as the kids, have 7 different LED modes. Others like the adults have 11 different LED modes.
It is recommended that you order up to the nearest whole size when in between sizes. For example, if you are a size 7 ½ than you should order a size 8. This is true for Men, Women, and Kids sizes.
Our LED lights are powered by a rechargeable battery that is easily charged using a USB connection cable that is included with your sneakers.
Yes all orders will receive an Invoice with your order details
Galaxy LED Shoes
523 Sawgrass Corporate Parkway
Sunrise, Fl 33325
1.877.796.6367
www.GalaxyLEDShoes.com
